How to Write a Customer Service Resume
A successful customer service profile or CV (Curriculum Vitae) should highlight your pertinent qualifications and experience. A well-written resume and a strong cover letter, in addition to a professional LinkedIn profile, could make a the difference in obtaining an interview. We at Taupo Resume, we specialize in offering CV and resume writing services as well as cover letter writing and LinkedIn profile optimization services to make your profile stand out your other applicants. In this article, we’ll go over how to describe customer service on your resume or CV, show how you can demonstrate your skills in customer service on a CV or resume and offer tips on how to write about customer service skills.
How to describe the customer service in a resume or CV:
When describing your customer service experience, emphasize specific jobs and duties. Utilize action verbs, like "assisted," "resolved," or "responded," to describe your tasks. Additionally, include any relevant metrics, like customer satisfaction , to prove your effectiveness.
How can you demonstrate the customer service skills in a resume or CV:
Alongside the description of your experience, it’s important to highlight specific skills relevant to customer service. These include communication and problem-solving abilities. Include any relevant certificates or training, such as a customer service course or a certification from a specific customer support software.
What should I write about customer service skills:
When you write about your customer service abilities, concentrate on the most important and relevant abilities for the position you’re applying to. For instance, if the job requires a lot phone calls, then highlight your experience and skills in phone customer service.
What do I do to write the customer experience I had:
If you are writing about your customers service experience, include specific examples and measure your accomplishments. For instance, instead of writing "Helped customers with their queries," say "Assisted an average of 50 people per day with their questions, which resulted in a 95% satisfied rate."
If you follow these guidelines follow these suggestions to create an excellent customer service resume the cover letter, CV and LinkedIn profile that shows the relevant skills and experience you have, making you a strong candidate for customer service roles. Be sure not to proofread the resume, the cover letter and CV before the submission and also think about having professional assistance from Taupo Resume if you need assistance.
