How To Write a Customer Service Resume
Making a professional customer service curriculum vitae or (Curriculum Vitae) should highlight your pertinent qualifications and experience. A well-written resume or CV as well as a compelling cover letter, in addition to a professional LinkedIn profilecan make a significant difference in getting an interview. At Taupo Resume, we specialize in providing resume and CV writing services as well as cover letter writing and LinkedIn profile optimization services to help one standout from your competition. In this article, we’ll detail how to convey customer service on a resume or CV. It will also highlight the skills of customer service on a CV or resume and offer tips on how to convey customer service capabilities.
How do you describe the customer service in your resume or CV:
When describing your customer-service experience, you should focus on specific tasks and responsibilities. Use action verbs such as "assisted," "resolved," or "responded," to describe your tasks. Also, be sure to include any pertinent metrics, such as the percentage of satisfaction with your customers, to prove your effectiveness.
How to show the customer service skills on a resume or CV:
Alongside the description of your experience, it’s also important to include specific skills that are applicable to customer service, including communication skills and problem-solving capabilities. Include any relevant certifications or training, such as a customer service course or a certificate for a particular customer service software.
What do I write about about customer services skills?
When you write about your customer service skills, focus on the most important and pertinent skills to the job you’re applying for. For example, if your job involves a lot telephone communication, emphasize your knowledge and skills in phone customer service.
What do I do to write about my experience with customer service?
When writing about your customer service experience, you should use specific examples and quantify your accomplishments. As an example, instead of saying "Helped customers with their questions," say "Assisted an average daily 50 customers in their queries, resulting in a 90% customer satisfaction rating."
With these suggestions and guidelines, you can develop an excellent customer service resume the cover letter, CV and LinkedIn profile that showcases the relevant skills and experience you have and make you a good potential candidate for roles in customer service. Remember not to proofread the resume resume and letter prior to the submission and also think about having professional assistance from Taupo Resume if you need assistance.
