How to present Customer Service on a resume
When trying to get a customer service job, it is essential to showcase your relevant experiences and abilities in your resume. A well-written resume will make significant difference in obtaining the job you’ve always wanted. We at Taupo Resume, we specialize in offering professional resume writing services to help you stand out from the crowd. In this post, we’ll explain how to write about customer service in a resume.
- Utilize action verbs when explaining your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in your work with customers and have seen results.
- Include specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" say "managed the team of customer service agents and handled complaints from customers."
- Give metrics: Include pertinent measures such as satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% through effective strategies for solving problems."
- Make your resume more tailored: Customize your resume for the customer service position that you’re applying for. Highlight the skills and experience that you have that will be most useful for the position.
- Check your resume for errors and seek help from a professional You should proofread your resume prior to submitting it to ensure that it’s error-free. If you need assistance take advice from a professional by contacting Taupo Resume.
Following these steps that you will be able to craft your own customer service resume which effectively highlights your experience and skills. Remember to tailor your resume to the job you’re applying to and check it for errors before submitting it. Taupo Resume can also assist you in creating an effective resume that displays your capabilities and experience.
