How to present Customer Service on a resume

Posted by Taupo Resume on 25 Sep 2024

When you are applying for a customer service job, it is essential to emphasize your relevant knowledge and experience on your resume. A well-written resume will make the difference in getting the job that you desire. The team at Taupo Resume, we specialize in offering resume writing services to aid you in standing out from your competitors. In this post, we’ll provide tips on how to convey the customer service aspect of your resume.

  1. Use action verbs. When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you are actively involved in customer service work and have seen results.
  2. Incorporate specific job duties and responsibilities: Be precise in your description of your customer service experience. Instead of simply saying "worked in customer service," use the phrase "managed the customer service agents and handled complaints from customers."
  3. Incorporate relevant metrics , such as customer satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
  4. Your resume should be tailored to your needs. your resume for the customer service position you’re applying for. Include the relevant skills and experience which are most relevant for the position.
  5. Make sure you proofread your resume and get professional assistance: Proofread your resume before submitting it to ensure that the resume is error-free. If you need assistance, consider seeking professional help with Taupo Resume.

Following these steps by following these guidelines, you can build an effective customer service resume that effectively highlights your relevant experiences as well as your skills. Make sure to tailor your resume to the job that you’re applying for and make sure you proofread it prior to submitting it. Taupo Resume can also assist with the creation of a strong resume that highlights your abilities and work experience.

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