How to Describe Customer Service on a resume
When applying for a customer service job, it’s important to showcase your relevant knowledge and experience in your resume. A well-written resume will make huge difference when you apply for the job you’ve always wanted. At Taupo Resume, we specialize in writing resumes to make you stand out from the competition. In this article, we will give you tips on how to talk about the customer service aspect of your resume.
- Use action verbs: When describing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in customer service work and have achieved results.
- Be specific about your job duties and responsibilities. Be clear when describing your service experience. Instead of using the phrase "worked in customer service," you should say "managed the team of customer service agents and handled customer complaints."
- Incorporate relevant measures such as satisfaction rates , to prove your impact. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
- Customize your resume: tailor your resume for the customer service position that you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
- Ask for professional help and proofread Check your resume for errors before submitting it to ensure that it’s not erroneous. If you need help seek professional assistance through Taupo Resume.
Following these steps by following these guidelines, you can build a customer service resume that effectively highlights your relevant experiences and abilities. Remember to tailor your resume to the job you’re applying for and ensure that you have it proofread before you submit it. Taupo Resume can also assist you in creating an effective resume that showcases your skills and experience.
