How to Describe Customer Service on a Resume
When seeking a customer service job, it’s essential to include your qualifications and experience on your resume. A well-written resume can make a significant difference in obtaining the job you’re looking for. At Taupo Resume, we specialize in providing resume writing services to assist you in standing out the crowd. In this post, we’ll provide tips on how to convey customer service in a resume.
- Utilize action verbs: When explaining your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in customer service work and achieved the desired results.
- Include specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of declaring that you "worked in customer service,"" use the phrase "managed an entire team of customer service representatives and took care of customer complaints."
- Use metrics: Provide relevant indicators such as satisfaction rates to prove your contribution. For instance, "increased customer satisfaction by 15% through effective solutions to problems."
- Customize your resume: tailor your resume to the specific job you’re applying for. Highlight your skills and experiences that you have that will be most useful for the job.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before making it available to ensure it’s error-free. If you need assistance, consider seeking professional help with Taupo Resume.
Following these steps by following these guidelines, you can build a resume for customer service that effectively highlights your relevant experiences and abilities. Remember to customize your resume for the specific job you’re applying to and make sure you proofread it prior to submitting it. Taupo Resume can also assist in creating a professional resume that highlights your strengths and work experience.
