How to Describe Customer Service on a Resume
When trying to get a customer service job, it is essential to list your relevant expertise and experiences on your resume. A well-written resume can make a significant difference in obtaining the job you’ve been hoping for. In Taupo Resume, we specialize in writing resumes to ensure that you stand out the crowd. In this post, we’ll provide tips on how to talk about customer service in a resume.
- Utilize action verbs when talking about your experience with customer service using action verbs, like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in the work of customer service and have seen results.
- Incorporate specific job duties and responsibilities. Be specific in describing your customer service experience. Instead of saying "worked in customer service,"" use the phrase "managed the customer service reps and handled complaints from customers."
- Use metrics: Provide relevant metrics such as customer satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% by using effective solutions to problems."
- Tailor your resume: Tailor your resume to match the customer service job you’re applying for. Highlight the skills and experience which are relevant to the position.
- Check your resume for errors and seek help from a professional: Proofread your resume before making it available to ensure there are no errors. If you need assistance look into professional help by contacting Taupo Resume.
If you follow these advices follow these suggestions to create your resume for customer service that effectively showcases your relevant experience as well as your skills. Make sure you make your resume specific to the specific job that you’re applying for and check it for errors before submitting it. Taupo Resume can also assist in creating a professional resume that highlights your strengths and experience.
